Common AS400 Support Services

5 Common AS400 Support Services & their Benefits

Wondering what IBM i/ AS400 support services will be like in 5 years?

The AS400 has been a staple in business computing for many years, but what will the future hold for it? Many experts are predicting that the IBM i/ AS400 will experience a resurgence in popularity in 2024. But what does that mean for businesses that still rely on AS400?

Keep reading because here are 5 common IBM i/ AS400 support services that you can expect to see in 2024.

What Are IBM i/AS400 Support Services?

AS400 systems are an essential part of many businesses, so it’s important to maintain them in good working order. That’s why AS400 support services are key for keeping these systems running smoothly and error-free.

These services not only provide regular maintenance, but they also help by troubleshooting errors and provide technical guidance. This way, business owners can get the most out of their investments. AS400 support and maintenance can also help by providing training and coaching on best practices. This gives companies an added layer of confidence when managing these critical systems.

5 Common AS400 Support Services to Use

For businesses leveraging the AS400 platform in 2024, it’s important to understand which AS400 support services are available and which ones are best suited for your particular needs. Here are five standard AS400 support services to consider:

1. Proactive Monitoring & Maintenance

If you want your business to run smoothly, you need to be proactive. This means that you need to constantly check that everything is working properly, and fix any problems you find immediately. By doing this, you can avoid bigger problems in the future.

AS400 maintenance services have the experience to provide help if there are any problems. They will quickly identify, understand and fix IBM i system issues or slowdowns. This helps organizations keep their operations running smoothly.

2. Security Services

Security services that help protect AS400 systems are essential for businesses. They help by doing things like monitoring traffic and activity on the server and providing extra encryption and authentication measures. This protects businesses from people who try to harm computer systems.

Advanced threat analysis is also available. This means that we can keep looking for ways that someone might try to break into the system. With these capabilities, organizations can feel good knowing their AS400 systems are guarded against malicious intrusions.

3. Technical Training & Guidance

It is important to have training for the people who work with IBM i/ AS400. They need to know how to use it quickly and how to manage processes and data. Training gives employees the necessary resources and tips so that they can operate the system efficiently.

AS400 technical training and guidance also keep staff informed about new updates which can help streamline operations, making sure the organization gets the most out of its investment in the powerful tool.

With this kind of support, businesses can make sure their personnel can properly adapt to changes in technology, remain competent in their workflows, and ultimately be more productive around the usage of AS400 systems.

4. Consulting & Strategy Services

The right IT strategy and implementation plan are essential for success with AS400 systems. Consulting and strategy services can help an organization understand the potential of its systems by helping to create effective strategies and plans that are tailored to meet the specific demands of its production environment.

By developing a detailed strategy and plan, the organization can ensure they make the most of the powerful capabilities provided by enterprise application modernizations available from AS400 applications.

Experienced consultants will help identify and evaluate opportunities for utilization, including new ways of deploying existing functionality, improving existing processes, planning for expansion or integration, or enhancing security features.

When utilized correctly, these services can be invaluable in helping to improve overall productivity and provide long-term system sustainability.

Read: IBM i System Modifications with help of Impact Analysis

5. Backup & Recovery Solutions

An effective backup and recovery solution can help organizations recover from data loss in the event of an emergency. AS400 offers one of the most comprehensive backup and recovery solutions available, allowing businesses to protect sensitive files and access them quickly when needed easily.

With AS400, companies can be sure their data is safeguarded against unplanned disasters, ensuring business continuity and protecting valuable information. Investing in a proper backup and recovery solution could mean the difference between having to rebuild operations from scratch or simply pressing a few buttons.

Benefits of IBM i/ AS400 Support Services

Now that we know about the 5 most common AS400 support services, what are the benefits? Let’s look at them now:

Increased system performance and stability

When organizations make use of AS400 support services, they ensure that their systems remain up-to-date and optimized. This helps increase overall performance and stability so businesses can run more efficiently.

Improved security

Security services help protect an organization’s systems from any malicious intrusions or attempts at unauthorized access. Having a security system helps to protect sensitive data and provide peace of mind for the organization.

Increased productivity

With technical training, guidance, and consulting services, personnel can become more familiar with AS400 systems and effectively use them. This leads to improved efficiency and higher levels of productivity.


AS400 support services also provide businesses with the ability to scale up or down their operations as needed, allowing them to better meet customer needs while minimizing resource utilization.

And by utilizing support services and effectively managing their AS400 systems, organizations can reduce overall costs and maximize their investments.

Is AS400 Support and Maintenance a Good Investment?

IBM AS400 support services are critical for businesses in a variety of industries. If you’re not familiar with them, now is the time to learn about the five common services that will be used in 2024. With this information, you can make sure your business is prepared for whatever comes next.

At, we help businesses reach their full potential through our robust team of industry experts. Outsource AS400/IBM i team for your business.