Timely resolution for high-priority tickets yields $100m to bottom line.

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Case Studies

Timely resolution for high-priority tickets yields $100m to bottom line.

Insurance

About Client
The Challenge
The Solution
Business Impact

Industry: Insurance
Headquartered: St. Petersburg, FL
Platforms: Java 8, spring, JDBC, Lansa, Rest API, Db2, Tomcat Server
Team Size: 10 with 6 engineers and 4 QA's

The Client

is a trusted flood insurance company, licensed in 50 states, with over 21,000 participating communities.

They specialize in providing flood insurance solutions to homeowners, businesses, and communities across the United States.

The Challenge

The US administration, NFIP, and FEMA changed the requirements for evaluating the risk of flooding for insurance purposes nationwide. This meant a complete overhaul in how premiums, rates, and coverages were calculated per zip code.

Risk ratings that agents used needed a dynamic updating process. This initially involved an intense batch file modification to ensure correct handling of new risk requirements associated with zip code locations.

We were tasked with delivering a high-paced data integration and program restructuring with a hard deadline of three months.

The tech we used for our solution

Our software architects and engineers are experts in using the latest technologies.

IBMi/ AS400
Java
Lansa
Aldon
Abstract in Fortra

The Solution

We started by solving their data/API integration and process automation.

Support batch processes

We updated and implemented software solutions to handle policies in the existing AFLD renewal process.

Calculate discretionary discounts and surchages

We reconfigured and developed new printer programs with updated form generation and modified their rating program.

New product to address high-priority UPC tasks

We helped the client integrate a new product line that was incorporated into the system in 25+ states in only three months. This task typically takes 2-3 weeks for one state. This product is predicted to substantially impact their business' bottom line.

Our solution added value with surprising results.

because we were able to deliver a high-quality product on time.

2 additional billing cycles
$100m added to the bottom line