• Industry: Healthcare
  • Headquartered: Austin, Texas
  • Platforms: .NET
  • Team Size: 2 Quality Analysts

The Client

is a leading SaaS provider tailored especially for long-term care providers. With decades of industry expertise, they offer a robust suite of products designed to streamline operations, enhance resident care, and ensure regulatory compliance. Their software solutions include electronic health records (EHR), billing, financial management, and resident engagement tools.

The Challenge

The client's QA contractor team created automated tests using Selenium for their EHR software. However, when the contract expired, the client had many unmaintained tests.

Their in-house QA team did not have the technical expertise to maintain the tests effectively. As a result, the unmaintained tests caused delayed releases, increased bug counts, and compromised software quality.

The client requested a user-friendly automated testing tool that supported their existing test scripts. It also needed to align with their staff members technical proficiency.

The tech we used for our solution

Our software architects and engineers are experts in using the latest technologies.

  • Browser StackBrowser Stack
  • C#C#
  • JavaJava
  • Telerik <br>Test StudioTelerik
    Test Studio
  • Visual Studio <br>Team ExplorerVisual Studio
    Team Explorer
  • Vue.jsVue.js

The Solution

We started by identifying the right solution to address their testing challenges.

Solution Identification

The team thoroughly analyzed the client's technical proficiency and challenges to create a requirement checklist. Based on the checklist, they sought the automation tools available in the market and pinpointed Progress’ Telerik Test Studio as a promising solution.

Tool Evaluation

The team analyzed the tool before introducing it to the client. They also demonstrated its critical features, such as the user-friendly interface, test recorder (enabling quick test creation), and mixed element find logic (used to improve test stability).

Successful Integration

The client accepted Testing Studio due to its compatibility with Selenium test scripts. We assisted them in integrating it into their current testing environment, migrating their tests, and configuring it to their preferences.

Our solution delivered quality excellence

as it helped the in-house team optimize and simplify testing processes.

  • billing-cycles

    Increased the client's software quality.

  • billing-cycles

    Reduced testing time and increased release counts.

Here’s how we did it

  • Accelerated testing productivity

    by using the tool to execute existing Selenium testing scripts daily.

  • Enhanced testing efficiency

    by enabling the in-house QA specialists to create new tests using the tool.

  • Ensured real-time result

    for prompt identification and resolution of the ERP software's issues.

  • Improved customer satisfaction

    by optimizing testing execution, ensuring timely releases, and improving software performance.


Client Testimonials

Our clients share their experiences with Reach out to a platform trusted by businesses seeking quality over quantity.

  • I wanted to take a moment to highlight and commemorate the efforts from our dedicated PIO team. To preface, the projects we work on here are complex, with rigid objectives, budgets, and timelines. Expectations are always high and are ever-changing. From the start of our relationship, the IO team was able to exceed expectations and make our business wishes a reality.

    ‐ Project Manager
  • Over the past year I have worked with them, they have worked very hard to understand our highly customized system and troubleshoot things with little or no documentation while managing to keep the business up and running normally. Without the hard work and dedication they have shown, I know we would have had some issues causing downtime or lost production. I am looking forward to continuing working them in the next year as well.

    ‐ Information Technology Supervisor
  • I have been working with Programmers IO for more than 5 years now and I have been pleased with all projects and developers that I have worked with. We have had a few issues here and there but they have always fixed and made it right. They have been an excellent addition to our business.

    ‐ Director Of Development
Ken Stewart, PMP, CSM

Vice President Of Operations & Engineering

PSIGEN Software INC.

Brandy Churchill

Software Development Manager

Western National Insurance

Jackie Flummer

Director, Technical Business Systems


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