Our client is a company that outsources software solutions built for professional employer organizations (PEOs) and administrative services organizations (ASOs). They provide fully integrated payroll, benefits, and PTO administration solutions in a single, cloud-based SaaS platform. The company boasts industry-leading security and utilizes Azure server-less technology to provide seamlessly scalable performance for increased customer satisfaction.
Our client sought the assistance of Programmers.io to devise a process to strike a balance between providing customization choices for a wide range of client workflows and maintaining scalability to accommodate various client sizes. Developing specialized software, referred to as “PRO software,” tailored to the needs of professionals and administrators presents unique challenges. One notable hurdle arises from the complex nature of regulatory compliance, which involves navigating intricate employment laws, tax regulations, and industry standards that PEOs and ASOs must strictly adhere to.
Programmers.io intervened to address the customer's concerns with their QA methodology through a targeted strategy designed to increase efficiency and streamline the procedure. A list of the adopted approaches are listed below:
Established a dedicated team to monitor changes in employment laws, tax regulations, and industry standards to ensure the software is regularly updated to remain compliant.
Data security and privacy
Implemented robust encryption methods and multifactor authentication to safeguard sensitive data with regularly scheduled security audits and vulnerability assessments to identify and address potential weaknesses.
Developed modular software with options to allow clients to choose and configure modules according to their needs.
Complex payroll and Benefits Management
Implemented real-time updates for tax rates and regulations to keep payroll and benefits calculations accurate. Automated complex calculations and tax deductions to minimize errors and ensure accuracy.
Defect Reporting and Defect Fixing
QA completely understands the requirements and specifics of each request, making testing more successful since they are actively involved in the process. In addition to reporting and verifying any mistakes made during project development, the team regularly assesses and evaluates faults in the software.
The strategic and team-based approach to overcoming QA difficulties created enduring process changes to functional QA strategies.
Streamlined workflows, simplified procedures, and focused improvements increased QA efficiency. The development team also benefits from this efficiency because problems are quickly detected and fixed.
Improved QA Process
The QA process was simplified by focusing on functional areas and identifying areas for improvement. Centering on problem areas and bottlenecks makes testing more manageable and productive.
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