Project Coordinator (Quality Assurance & Client Support Specialist)

• Conduct thorough quality assurance testing on websites to ensure functionality, usability, and performance meet established standards.
• Identify, document, and track bugs and issues, providing detailed feedback to the development team for resolution.
• Collaborate with developers and designers to ensure that website updates and new features align with client expectations.
• Serve as the primary point of contact for clients, addressing inquiries, providing updates, and managing expectations throughout the project lifecycle.
• Prepare and present reports on website performance, testing outcomes, and client feedback to stakeholders.
• Assist in the development of testing protocols and best practices to enhance the QA process.
• Maintain a positive and professional relationship with clients, ensuring their needs are met and concerns are addressed promptly.
• Participate in team meetings and contribute to project planning and strategy discussions.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field preferred.
• Proven experience in website quality assurance and client handling.
• Strong understanding of web technologies, including HTML, CSS, JavaScript, and content management systems.
• Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical clients.
• Detail-oriented with strong analytical and problem-solving skills.
• Ability to work independently and manage multiple projects simultaneously.
• Familiarity with QA tools and methodologies is a plus.

Additional Information:

• This role may require occasional travel to the office for team meetings or project kick-offs.
• Flexibility in working hours may be necessary to accommodate client needs and project deadlines.

If you are passionate about ensuring high-quality web experiences and enjoy working closely with clients, we encourage you to apply for this exciting opportunity!