MS Dynamics D365 CE (Customer Engagement) Consultant

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  • Role: MS Dynamics D365 CE (Customer Engagement) Consultant
  • Employment: fulltime
  • Experience: 7 to 15 Years
  • Salary: Not Disclosed
  • Location: Remote

Programmers.IO is currently looking to hire MS Dynamics D365 CE (Customer Engagement) Consultant on ->Experience in D365 CE (Customer Engagement), including configuration, customization of dynamics 365- Mandatory ->Experience in master data management- mandatory ->Experience in Dynamic Web Integration and CRM-ERP integration- mandatory( please check if candiadte know this) ->Any Microsoft Certification for D365 professional Technology. If you think you are a good fit and willing to work from Remote location.Please apply with you resume or share your resume at ayushi.khandelwal@programmers.io

Experience Required: 7 to 15 Years

This role requires a strong understanding of supply chain workflows, sales processes, and system integrations to improve operational efficiency and data consistency.
 

Key Responsibilities:

CRM (D365 CE) s Lead Management:

  • Improve lead management processes and data consistency.
  • Standardize and govern accounts, contacts, and lead data through Master Data Management (MDM).
  • Configure system elements to enhance sales tracking and reporting.

Product Management s Integration:

  • Optimize Ratelinx/TMS integration for accurate shipping workflows.
  • Standardize Unit of Measure (UOM) and replenishment processes.
  • Work closely with cross-functional teams to align CRM and supply chain needs.

System Integration s Optimization:

  • Develop and manage D365 CE integrations with third-party platforms like DynamicWeb.
  • Ensure seamless data flow between CRM, ERP, and other enterprise applications.
  • Collaborate with IT and business teams to enhance system performance and usability.

Required Skills s Experience:

  • Minimum 5 Years Experience in D365
  • Holding a Microsoft Certification for D365 professional
  • Extensive expertise in D365 CE (Customer Engagement), including configuration, customization, and best practices.
  • Experience in DynamicWeb Integration and CRM-ERP integrations.
  • Strong understanding of supply chain workflows, lead management, and sales processes.
  • Proficiency in Master Data Management (MDM) strategies for CRM data governance.
  • Experience with TMS (Transportation Management Systems), preferably Ratelinx.
  • Knowledge of Unit of Measure (UOM) standardization and replenishment processes.
  • Strong communication and collaboration skills to work across technical and business teams.
  • Ability to drive process improvements, system optimization, and user adoption.

Preferred Qualifications:

  • B.Tech/ BE/ MCA from reputed universities/ College
  • Experience with Power Platform (Power Automate, Power BI, Power Apps).
  • Background in supply chain management, logistics, or manufacturing.
  • Familiarity with Azure, AWS, or other cloud integration tools.
  • Certifications in Microsoft Dynamics 365 or related technologies.

 

Skills and Knowledge:

  • ->Experience in D365 CE (Customer Engagement), including configuration, customization of dynamics 365- Mandatory ->Experience in master data management- mandatory ->Experience in Dynamic Web Integration and CRM-ERP integration- mandatory( please check if candiadte know this) ->Any Microsoft Certification for D365 professional