Hire Vetted Programmers.io CRM Developers

Hire dedicated CRM developers from Programmers.io for your next CRM project.
High-quality development with pricing models for every budget.

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CRM Migration Solutions

Programmers.io seamlessly migrates and extracts data from your legacy system, preserving specific functionalities for your business with no downtime or disruptive deployment delays. As a leading custom CRM Software development company, we remove outdated parameters and maximize CRM solutions.

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CRM Integration Solutions

Our CRM development services include CRM integration with social media platforms (social CRM), Salesforce Automation (SFA) software, and other 3rd party systems. Get integrated systems for pipeline analysis, sales forecasting, territory management, ticketing systems automation, and more.

Why CRM Development For Your Project?

CRM, Customer Relationship Management, Software revolutionizes and empowers businesses through the four phases of customer relationship: marketing, customer acquisition, customer relationship, loss/churn.

CRM, Customer Relationship Management, Software revolutionizes and empowers businesses through the four phases of customer relationship: marketing, customer acquisition, customer relationship, loss/churn. CRM software solutions uses automated systems to gather and analyze data. The three types of CRM improve targeted marketing, help turn a prospect into a sale, brand and bring back customers and improve relationships with high-value customers to reduce churn.

If you are wondering what the three types of CRM software are and which to use, keep reading.

The Importance of Customer Relationship Management

In 2017, IBM estimated that CRM software would be a $40 million + business because CRM systems offer so many powerful tools to companies. From gathering information for target customers, to providing automated emailing and scheduling and data snapshots, CRM has increased productivity of teams by over 50%, reduced labor costs for many companies by 40%, increased sales quotas by as much as 65% and improved customer satisfaction by 74%. Its efficacy proves its value. Customers appreciate tools that ease their access to goods and services. They develop brand loyalty, returning and recommending their favorite brands, and when they are dissatisfied, CRM can identify the causes and help companies win back customers.

Reasons to use a CRM system

  • To gather a comprehensive customer history
  • To hone your products and market the most desirable versions
  • To improve your services
  • To help you optimize conversions from prospect to buyer
  • To help you acquire new customers through targeted data analysis
  • To build brand awareness
  • To save you time with automate services and data reporting
  • To increase productivity and sales
  • To boost your brand
  • To train human employees
  • To reduce cost across all phases of customer relationship

Three Types of CRM Software

  • Operational CRMs
  • Analytical CRMs
  • Collaborative CRMs

Operational CRM

Operational CRMs assists with day-to-day customer operations such as marketing, sales and customer service. The first of two subcategories is marketing. Marketing CRM automates portions of the marketing phase such as gathering prospect contact data and initiating email campaigns. The second of the two subcategories is salesforce CRM. It helps you manage pipelines, nurture new leads, acquire customers and complete on-boarding. For example, salesforce may track lead contacts and a prospect’s stages of completion after initial inquiry through sale.

When You Need Operational CRM

If you company has faced problems needing complex solutions such as high customer turnover, high service cost or high call volume, operational CRM tools such as AI to automate solutions like quick access to information.

Collaborative or Service CRM

Designed to elevate customer communication, Collaborative CRM tracks and shares customer data across many facets of your operations: from marketing managers to support personnel to vendors and suppliers. It also automates emails, texts and phone help lines, allowing for customer preference. It improves consistency for the customer and streamlines workflow for team members. Human to human contact may be maximized with the improved processes. These CRMs enable companies to track and share customer data with everyone from vendors and suppliers to tech support and marketing managers.

A strong internal information pipeline strengthens the relationships and provide a seamless experience for teams and customers.

When You Need Collaborative CRM

Inevitably, business hand off customers and processes along the four phases of marketing, acquiring, and maintaining customers. Friction mostly likely emerges in these transitions. Timelines for the market department must enhance sales efforts. Sales reports must be accurately and appropriately delivered to support staff. Internal operations, such as expense reports and basic staff needs must be completed on deadline. Using a common platform that manages processes creates efficiency and accuracy. Collaborative CRM automates the routine back-office processes and customer interactions. In turn your staff can focus on your business’ objectives and improve profit margins.

Analytical CRM

Analytical CRMs mine data for new opportunities and for performance trends. It eases the processes customer acquisition and retention as it tracks customer engagement data.

The three main functions of an analytical CRM system are:

  • Customer Acquisition: Transforming prospects into customers and upselling where possible.
  • Customer Retention: Building brand reliability with happy, repeat customers.
  • Managing Data: Tracking customer interactions and identify unexpected trends to can improve your bottom line.

The more data you can gather, the better you can analyze consumer behaviors, patterns, and loss/churn points. Large datasets improve marketing targets, help you determine sales strategies, identify pipeline problems in the support, supplier or vendor chains, and anticipate forces that can become problems for your customers.

When You Need Analytical CRM

Analytical CRM is the unseen force that can drive improvement in customer relationships. If your marketing misses its targets, if sales trends do not consistently rise, if you lose customers or see churn, analytical CRM will provide insights into demographics, individual patterns and customer behavior. Information will lead to insight and help you improve products, services and support. The volume and quality of data you expose yourself to increase precision. Along with a well-developed feedback loop with robust granularity, you will improve accuracy and results in your decision-making process. Data from customers is only the surface. Data from sales, marketing, and all aspect of the customer relationship cycle improves productivity and your bottom line.

Deciding Which Type of CRM is Best for You

Each of these functions – operations, collaboration, analytics – provides critical tools. Why choose? Many CRM software platforms incorporate all three. Programmers.io will help you determine what elements you need, what to emphasize and diminish to help you solve the problems. Choosing CRM software that fits your business will make such a dramatic change, you will wonder how you operated before you used it. The digital economy is expanding and changing rapidly. CRM software will keep your business processes nimble, adaptable, ready to capitalize in spite of change and deeply connected to your customers.

Technologies Programmers.io Supports

Legacy Platforms
  • IBM i/RPGLE
  • EDI(TrustedLink)
  • IBM Cognos
  • Mainframe/Cobol
  • Delphi
  • C++
Modern Platforms
  • Dot Net
  • PHP/MYSQL/json
  • Angular
  • React.Js / Ext Js
  • iOS/Android
  • Java/Others

See Your Project Take Flight

We Support Legacy
& Modern Platforms

  • We have developers for both legacy and modern platforms
    See Technologies
  • Certified SMEs with access to knowledgeable support staff
  • Remote Support in a variety of time zones

Performance
Guarantee

  • Try us for 90 days
  • No startup costs or upfront fees
  • You will not be invoiced if you are not happy with our work

Transparent
Billing

  • Fixed monthly pricing
  • No hidden fees
  • No long term contracts

Testimonials

"The team is performing really well. They are learning fast and work with our team and culture well."

‐ Applications Director

"The team at Programmers.io has been fantastic. I was surprised at how fast they learned our system and were producing code…"

‐ EDI Manager

"I have been working with Programmers IO for more than 5 years now and I have been pleased with all projects and developers that I have worked with. We have had a few issues here and there but they have always fixed and made it right. They have been an excellent addition to our business."

‐ Director Of Development

"Always a pleasure to work with."

‐ Project Manager

"It has been a pleasure. Everyone is very responsive, and we get good quality work."

‐ Corporate Project Manager

"The professionalism and work that was done is outstanding. The ability to collaborate and communicate about changes is exceptional. The team is very responsive and supportive even with questions that did not pertain to the e-info aspect. They are great to work with and were very helpful in making all this work effectively and efficiently."

‐ IT Manager

"Team is doing great. Very engaged, very skilled in the area of IBMi/AS400 capabilities. Works very well proposing solutions to presented problem statements or use cases."

‐ Director of Information Technology

"Great team to work with."

‐ Director of Information Technology

"Happy with the performance. The team is self-driving, which is something I’ve had struggles with in the past. Very knowledgeable on the IBMi and requires minimal guidance."

‐ Director of Information Technology

"We LOVE your solution!"

‐ Sales Director

"Very responsive and explain things to me in a way I can understand since I am not an AS400 person at all. The level of service and support with them is one of the best I have had with an outside contractor."

‐ Information Technology Supervisor

"We find your team to be true business partners. Exceptionally responsive, strong domain knowledge, and outstanding at execution."

‐ Chief Integration Officer

"You guys Rock!"

‐ EDI Coordinator

"Over the past year I have worked with them, they have worked very hard to understand our highly customized system and troubleshoot things with little or no documentation while managing to keep the business up and running normally. Without the hard work and dedication, they have shown, I know we would have had some issues causing downtime or lost production. I am looking forward to continuing working them in the next year as well."

‐ Information Technology Supervisor

"The team that works with us is outstanding and are excellent to work with."

‐ Information Technology Supervisor

"The team meets and exceeds expectations. There isn't opportunity to "deliver early" the way I assign work to the team, they deliver exactly as I need which is great."

‐ Senior Consultant, Project Manager

"Nice to deal with. Professional results."

‐ Manager of Information Technology

"Team is professional and skilled"

‐ System Engineer Analyst Principal - IT

"The Programmers.io team is very flexible and accommodating."

‐ IT Project Manager

"I have been extremely pleased with the partnership we have had with Programmers.io and the resources to assist us."

‐ IT Analyst

"Our experience with Programmers.io has been exceptional in quantity and quality of work."

‐ Lead Developer

"The programmers I have worked with have all been great! They think out of the box and make suggestions, and they research and figure things out on their own, which is a tremendous help to me. I would recommend them to any prospective clients you have."

‐ Project Manager

"Everyone we have dealt with is great and they have helped make my job in managing projects a lot easier! Not only do they do the work requested, they ask great questions and make great suggestions."

‐ Project Manager

"I just want to say thanks so much for the guys that have been working on the Agent Sync / Salesforce project. They literally saved my job this week. I really appreciate all they do!"

‐ Project Manager

"We have had an exceptional experience with this new team in 2021.They came up to speed very quickly and have handled every assignment professionally and delivered great value & quality."

‐ Director of Application Delivery

"I've been consistently impressed with Programmers IO. There have been a couple issues along the way, but we've been able to resolve that quickly with options for what to do. I think the team working with our company is successful and happy with their work, work schedules, having clear expectations, and peer relationships."

‐ Director of Engineering

"I appreciate that the contractors we have working with us have support from ProgrammersIO. The management team is always available and helps to resolve problems or provide needed information."

‐ Director of Engineering

"The team with PIO has done a wonderful job for us!"

‐ IT Manager

"The team we work with is great in every way. We feel confident in the support we get during the day to day to the yearly maintenance."

‐ CFO

"The team goes above and beyond."

‐ IT Global Service Desk Manager

"The best support group at ____ and one of the best I've ever worked with. The response is great, constantly keeping in touch and when I ask for changes, they are done promptly and accurately."

‐ President

"It's been very easy to work with the developers at Programmer.io. They do a great job!"

‐ IT Project Manager

"Changes are made quickly and correctly. My programmers here hate the way I test their code because I always find a way to break it. I’ve tried to break the PIO code and I couldn’t."

‐ Vice President of Operations

"Are "Very Happy" and "Very Effective" the highest I can go?"

‐ Vice President of Operations

"I am very comfortable knowing that I can count P.io as part of my team."

‐ IT Project Manager

"The entire programming team at Programmers.io is amazing to work with."

‐ Vice President of Operations

"We've been very happy with Programmers.IO. So much so, we are rotating our other teams to include Programmers.IO into the mix."

‐ Business Intelligence Mgr.

"The team has been both patient and extremely responsive. They have worked through all concerns and issues and are dedicated to making our goals work. I am very pleased."

‐ Human Resource Manager

"I have really enjoyed having _______ on our team. She has helped me much to organize the work of the developers."

‐ Senior Director of Application Development

"The team has done all that we've asked of them. We'd like to continue to increase the work scope as time goes on. Nothing but great things to say so far regarding the work completed by the team."

‐ Director, Support Manager

"I appreciate how dedicated the team is to working hard on projects and getting things done in a timely matter. They take every effort to try and completely understand not only the project but how it will be used in our business."

‐ Computer Programmer

"I wanted to take a moment to highlight and commemorate the efforts from our dedicated IO team. To preface, the projects we work on here are complex: with rigid objectives, budgets, and timelines. Expectations are always high and are ever changing. From the start of our relationship, the IO team was able to exceed expectations and make our business wishes a reality."

‐ Project Manager

"The PIO Team has been great. Very professional, helpful and with great attitudes. We enjoy working with them and get many compliments from within our IT department and from other areas of the company. Keep up the good work!"

‐ Director of Technical Business Systems

"Programmers.io has been so helpful. We have been using them for over 18 months and I am constantly looking for more projects to send them."

‐ Director, Implementation and Support, Land & Vitals

"I have been working with Programmers IO of years and they have always been able to provide the programmers we have needed to grow our business. They are honest and upfront with everything and have delivered what was promised. They are an asset to the growth and our business."

‐ Director Of Development

"We are very happy with the services programmers.io provides."

‐ Vice President Information Technology

"The team is extremely responsive, flexible, and produces quality work consistently."

‐ IT Project Manager

"Great team, very engaged and creative in enabling our organization to have operate efficiently and deploy new value add solutions."

‐ Director of Information Technology

"Very good on AS400 development. Account rep has always been helpful and responsive."

‐ Director of Information Technology

"They are very dependable and complete their tasks in a timely manner."

‐ Manager, Information Technology

"I continue to appreciate the consistently good work of Vipul Kumar as the developer on my project."

‐ Project Manager/Business Analyst

"I appreciate the communication and the quick turnaround from Programmers IO!"

‐ IT Business Analyst

"We have worked with PIO since early 2020 and it has been a great experience for us and allowed us to gain additional automation of manual processes for Accounting group. It is a great experience to work with knowledgeable developers like Kapil, Praveen and Tushar on our projects. Thank you!"

‐ IT Project Manager

"The response time and service Programmers.io provides is consistently excellent! It is much appreciated."

‐ Director of Engineering

"We are still early in the relationship with Programmers.io. So far you are doing a good job completing the requests we have given you. As we use your services on more complex projects I will have a more defined opinion I can share in the future."

‐ Corporate Director, Information Technology

"Guys are awesome."

‐ IT Global Service Desk Manager

"Every developer we have worked with has been great! They are great at analyzing and making great suggestions, in addition to coding all that we ask for. I just wish they were here LOL. Even with the time difference, they are always willing to work on "our hours" when needed for deadlines and projects as needed. Thanks for everything!"

‐ Chief Information Security Officer

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Ken Stewart, PMP, CSM

Vice president of operations & Engineering

PSigen Software Inc.

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Brandy Churchill

Software Development Manager

Western National Insurance

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Jackie Flummer

Director, Technical Business Systems

AmerCareRoyal

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Luis Gonzalez

President

SalesScoreKeeper

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Awards and Certifications

Our programmers are well versed in all the latest versions and libraries. We can
help your business integrate technologies no matter your requirements.

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