- Industry: Technology
- Headquartered: The Americas, Europe, and Australia
- Platforms: Android/ iOS web and mobile
- Team Size: 19
The Client
is a trusted software solutions provider serving over 24,000 customers globally.
Its experties lies in prodviding business and e-commerce solutions through a combination of on-premises and cloud-based technologies.
The Challenge
Our team needed to embark on a comprehensive evaluation process to meticulously assess various CRM applications against stringent criteria. We needed to utilize solutions renowned for their scalability, compatibility, and performance to ensure they could seamlessly harmonizewith the client’s current hardware and software ecosystem.
Our team recognized the need to integrate a robust data management solution o enhance our client’s grasp of their sales performance. This initiative aimed not only to streamline operations but also to offer real-time insights into customer sales activities. By implementing a comprehensive data management system, we created a dynamic platform capable of monitoring and controlling sales metrics with precision and agility.
In navigating the intricacies of managing substantial volumes of data seamlessly alongside pre-existing hardware and software, the imperative became evident: the need for a CRM (Customer Relationship Management) application with robust features. This critical requirement demanded a solution that could integrate seamlessly with the existing infrastructure and handle the influx of data efficiently and effectively.
The tech we used for our solution
Our software architects and engineers are experts in using the latest technologies.
- CSS
- MySQL
- Javascript
- React Js
- Angular Developers
- Node Js
- HTML
The Solution
We started by implementing a streamlined CRM solution for enhanced business operations.
Ensure seamless data flow
Our team integrated ascalable CRM application into their current system using Ext JS as the primary technology to provide cross-platform web and mobile applications for any modern device.
Cloud application for remote access
We worked with their team to include features managing leads and customer data, tracking sales, and administering real-time updates to manage tasks and future opportunities better.
Real-time tracking and forecasting
We provided an integrated system that gave sales executives real-time data access in the field, enhancing customer management, productivity, and satisfaction.
Our solution provided opportunities in a scalable business model
improving decision-making through real-time updates.
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increase in productivity and sales
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cost reduction
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customer happiness
Here’s how we did it
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Improved lead management
using real-time data to target and identify potential customers to increase sales.
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Enhanced customer relationship management
helps customers feel heard and well attended; thus, they are more likely to refer their friends.
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CRM processes have reduced operational costs,
streamlined office procedures, and increased productivity, enabling the team to keep records up-to-date quickly and efficiently.
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Scalable solutions
allowed the business to grow with little
Check out some success stories
Client Testimonials
Our clients share their experiences with Programmers.io. Reach out to a platform trusted by businesses seeking quality over quantity.
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Currently, we have business and external programming staff making use of the File Field Details, this is much better than anything that the team has access to now.
‐ Sr. Development EECOL Electric -
Impact Analysis has made it easy for us to quickly search all of our source code for keywords and tell us exactly where these keywords are being used. It can also tell us extremely quickly everywhere an object is being used.
‐ Core System Developer, Scheels All Sports, Inc. -
This program has had a great impact on research time. Up until I was able to use the Impact Analysis software, I had to manually go into each program to find data, without verification. Research time alone sometimes could reach up to 16 hours.
‐ Designer/Drafter II, Configurator Manager
Ken Stewart, PMP, CSM
Vice president of operations & Engineering
PSigen Software Inc.
Brandy Churchill
Software Development Manager
Western National Insurance
Jackie Flummer
Director, Technical Business Systems
AmerCareRoyal
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