About our Client
The client is a leading provider of Enterprise Order-to-Cash Management (OTC) solutions. For more than a decade, the client has delivered innovative technology solutions to automate and optimize the collection processes and maximize cash flow. The Receivables Management Suite has many features that has helped their customers to manage the cash flow and orders all at one place.

Industry Challenge
The client’s order to cash tool is the primary technology platform for several enterprise credit, collections department and F&A shared service centres. Customers across the world have achieved significant, sustainable improvements to their DSOs, credit risk, cash flow, and profitability with the client’s solution. The major challenge faced by the client was to enhance the platform with latest analytical features, and forecasting capabilities for managing the credit-to-cash cycle, generating reports, business intelligence dashboards and visualizations. The client wanted to make it easier for the customers to use its solution seamlessly and manage all their order to cash processes through a single platform.
Business Impact
The improved system enables consistent, high-quality credit decisions, increasing healthy revenues and minimizing receivables risk
Timely generation of dashboards allows collection managers to build and implement specific strategies and procedures for their departments
Integration of analytics and automation helps in delivering breakthrough efficiency in resolving customer payment and issues related to credit claims
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