Cleo Cockpit: The Control Center You Didn’t Know You Needed

In today’s fast-paced, data-driven business environment, knowing what’s happening in your B2B integrations at any given moment is critical. Fragmented systems and delayed responses aren’t just operational problems—they’re missed opportunities. Enter Cleo Cockpit—a powerful, cloud-based dashboard that puts your data integration landscape at your fingertips.

What Is Cleo Cockpit?

Cleo Cockpit is a centralized, cloud-based platform that gives businesses complete visibility and control over their data integration ecosystem. Whether you’re exchanging data via EDI, APIs, or other formats, Cleo Cockpit acts as a single pane of glass—bringing together disparate systems and processes into one cohesive interface.

Designed with usability in mind, Cleo Cockpit enables IT and business teams to monitor transactions in real time, troubleshoot issues proactively, and optimize workflows with minimal disruption. It’s not just a tool—it’s a strategic asset that helps organizations turn data complexity into operational clarity.

Key Features & Benefits of Cleo Cockpit

Real-Time Monitoring

Monitor live data transactions across your integration ecosystem with complete clarity. Whether you’re tracking Purchase Orders (850), Ship Notices (856), Acknowledgments (997), or any other document type—Cleo Cockpit gives you real-time visibility into message flow, status, and trends.

Users can:

• Filter by partner, document type, status (success, failure, pending), or timeframe
• Drill down into specific messages, acknowledgments, and exceptions
• Instantly identify bottlenecks, retries, or failed acknowledgments
• Monitor trends across hundreds or thousands of documents with interactive visual dashboards

Intuitive, Customizable Dashboard

Get a personalized view of your integration landscape. Cleo Cockpit lets you track key metrics, monitor performance, and visualize workflows—all tailored to your business priorities.

With the dashboard’s Add Chart functionality, users can:

• Choose from predefined charts like Purchase Orders, Order Acknowledgments, or Shipping Notices
• Monitor current or historical issues
• Instantly view volume trends or document-level stats
• Rearrange and adjust charts based on role or responsibility

This flexibility ensures both technical and business users see exactly what matters most to them, without digging through logs or raw data.

Powerful Analytics (Trading partner based)

Transform data into decisions. Cleo Cockpit’s analytics tools provide a clear, partner-specific view of transaction activity—helping you uncover trends, track message volume over time, and monitor document flow by type.

From inbound/outbound traffic graphs to detailed metrics on shipping documents like 940s and 945s, the dashboard empowers both IT and business users to spot anomalies, identify gaps, and take action with confidence.

Proactive Alerts

Never miss a beat. Cleo Cockpit’s automated alerts notify you of critical issues like errors, delays, or unusual activity—so you can act quickly and prevent disruptions before they escalate.

Users can configure notifications for:

• Job Failures – Be alerted the moment any job fails
• Rejected FAs – Stay informed when Functional Acknowledgments (FAs) are rejected
• Access Point Downtime – Monitor CIC agents for unplanned outages
• Certificate & Key Expiration – Avoid disruptions due to expired credentials by getting timely reminders

This proactive alerting system ensures continuous visibility and control over key integration checkpoints.

Effortless Integration

Connect with confidence. Cleo Cockpit integrates seamlessly with ERP, CRM, WMS, and other enterprise systems—ensuring smooth data flow and reducing manual effort. But it goes beyond integration.

With a clear visual of the message lifecycle, you can trace each document from receipt through transformation to delivery. Whether you’re reviewing a warehouse shipping order or any other transaction, Cleo Cockpit displays key business metadata—like PO numbers, ship-to info, and line item count—alongside real-time processing stages.

Why Cleo Cockpit Is Essential for Your Business      

Boost Operational Efficiency

By automating workflows and providing real-time insights, Cleo Cockpit reduces manual effort, minimizes errors, and accelerates business processes—freeing up your team to focus on strategic initiatives.

Make Smarter Decisions

With customizable dashboards and advanced analytics, you gain access to accurate, up-to-date data that supports informed decision-making across departments.

Resolve Issues Proactively

Automated alerts and real-time monitoring help you catch and fix problems before they impact your operations—reducing downtime and improving service reliability.

Scale with Confidence

As your business grows, Cleo Cockpit grows with you. Its flexible architecture supports evolving integration needs, new partners, and expanding data volumes—without compromising performance.

Success Story: How a Leading Logistics Company Transformed Operations with Cleo Cockpit

Challenge:

A leading logistics company was experiencing growing pains as their business expanded. Their legacy integration systems were slow, error-prone, and lacked visibility, resulting in delays in partner onboarding, frequent transaction errors, and rising operational costs.

Solution:

By implementing Cleo Cockpit, the company gained real-time visibility into their data flows and automated critical business processes. The platform’s dashboard and proactive alerts enabled the team to monitor transactions, resolve issues quickly, streamline partner communications, and consistently maintain SLAs. The business leveraged features such as Functional Acknowledgement conciliation, message lifecycle tracking, ticketing, certificate management, scheduled reports, and endpoint and data flow management to effectively handle trading partner transactions.

Results:

• 70% reduction in data errors
• Accelerated partner onboarding by 50%
• Lowered operational costs through automation
• Improved customer satisfaction with faster, more reliable service
• Gained agility to respond to changing market demands

Impact:

Cleo Cockpit transformed the company’s integration challenges into a competitive advantage. With improved efficiency and scalability, they are now better equipped to grow, innovate, and lead in a dynamic market.

Conclusion

Cleo Cockpit isn’t just a control center—it’s a catalyst for transformation. With its real-time monitoring, customizable dashboards, advanced analytics, proactive alerts, and seamless integration capabilities, Cleo Cockpit empowers businesses to take control of their data and unlock new levels of performance.

If you haven’t explored Cleo Cockpit yet, now is the time to discover the smart control center that could redefine your data strategy.