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The Client
The Challenge
The tech we used for our solution
Our software architects and engineers are experts in using the latest technologies.
- SEQUEL
- Synon CA:2E
- RPGLE
- SQLRPGLE
The Solution
The client experienced significant issues where incorrect costs, such as freight charges, were being updated in their system, leading to billing losses and financial discrepancies. These problems persisted due to a lack of internal resources and technical expertise.
Our experienced professionals were able to step in, quickly identifying the root causes and resolving the issues with minimal or no support from the client's technical team. Once the fixes were implemented, the team efficiently moved the corrected code into production, significantly reducing wait times and enhancing the overall experience for application users, ultimately restoring operational efficiency.
Here’s how we did it
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The client’s technical team provided minimal support during critical issues, which required external expertise to address effectively.
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We conducted a thorough analysis of the problems and quickly resolved them, closing tickets by promoting the corrected code to production.
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Long-running issues that had persisted for an extended period were efficiently resolved, significantly reducing operational delays.
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The business saw accurate cost calculations for orders, eliminating previous discrepancies related to incorrect charges, such as freight costs, and restoring financial accuracy.
Check out our
success stories
Client Testimonials
Our clients share their experiences with Programmers.io. Reach out to a platform trusted by businesses seeking quality over quantity.
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I wanted to take a moment to highlight and commemorate the efforts from our dedicated PIO team. To preface, the projects we work on here are complex, with rigid objectives, budgets, and timelines. Expectations are always high and are ever-changing. From the start of our relationship, the IO team was able to exceed expectations and make our business wishes a reality.
‐ Project Manager -
Over the past year I have worked with them, they have worked very hard to understand our highly customized system and troubleshoot things with little or no documentation while managing to keep the business up and running normally. Without the hard work and dedication they have shown, I know we would have had some issues causing downtime or lost production. I am looking forward to continuing working them in the next year as well.
‐ Information Technology Supervisor -
I have been working with Programmers IO for more than 5 years now and I have been pleased with all projects and developers that I have worked with. We have had a few issues here and there but they have always fixed and made it right. They have been an excellent addition to our business.
‐ Director Of Development
Ken Stewart, PMP, CSM
Vice President Of Operations & Engineering
PSIGEN Software INC.
Brandy Churchill
Software Development Manager
Western National Insurance
Jackie Flummer
Director, Technical Business Systems
AmerCareRoyal
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