Technology
- Industry: Technology
- Headquartered: Westlake, TX
- Platforms: .NET
- Team Size: 5
The Client
The client is an ERP and business management solutions provider that offers tailored products and industry-specific expertise to over 25,000 clients worldwide. Their services are centered around helping small to medium-sized businesses, and are continually updated to ensure their clients can grow and remain competitive in the modern digital age.
The Challenge
The client came to us looking to enhance their QA and development process for testing APIs. Their current QA process lacked proper structure, leading to an unorganized process where random builds were sent for QA without a set schedule.
Additionally, there was a lack of standard documentation for common QA procedures, such as bug reports, test case management, and User Acceptance Testing (UAT). As a result, API test documents often contained discrepancies and mismatched data, adding another layer of complexity to the process.
The goal was to create a solution that would organize and standardize the client’s API testing, saving their IT department hours of unnecessary work and allowing their development process to scale with current and future business needs.
The tech we used for our solution
Our software architects and engineers are experts in using the latest technologies.
VersionOne
Azure DevOps
Postman
Swagger
Jira
The Solution
Here’s how we solved the client’s challenges:
Scheduled Builds
The team began by developing a process that sends builds for QA according to a predictable, predefined schedule, which helped in organizing the testing activities. We also developed comprehensive test cases to ensure consistent and thorough API testing.
Standard Documentation
A standard documentation process was implemented to maintain consistency and clarity in the QA activities. We worked very closely with the client to ensure that their documentation process was customized to meet current and future needs.
Bug Reporting
The team implemented project management tools like VersionOne, DevOps and Jira in order to report and track bugs automatically, simplifying the bug fixing process and saving the team hours of manual effort. These tools also helped to facilitate better communication between team members.
Continuous Feedback
The team utilized an Agile approach to hold regular discussions and validate changes, fostering a collaborative environment to pull actionable insights and identify areas for improvement.
The Programmers.io Team Implemented an Automated and Collaborative Approach
To create a tailored solution for the client’s API testing process.
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Hours of manual work saved daily
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Raised throughput to 10-15 API tasks per month
Here’s how we did it
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Enhanced IT Department Bandwidth
By organizing their QA process and reducing redundant efforts.
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Improved Communication
By implementing contemporary project management software and collaborative Agile practices.
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Increased Deployment Frequency
Through establishing a simplified development process with standard documentation.
Check out our success stories
Client Testimonials
Our clients share their experiences with Programmers.io. Reach out to a platform trusted by businesses seeking quality over quantity.
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I wanted to take a moment to highlight and commemorate the efforts from our dedicated PIO team. To preface, the projects we work on here are complex, with rigid objectives, budgets, and timelines. Expectations are always high and are ever-changing. From the start of our relationship, the IO team was able to exceed expectations and make our business wishes a reality.
‐ Project Manager -
Over the past year I have worked with them, they have worked very hard to understand our highly customized system and troubleshoot things with little or no documentation while managing to keep the business up and running normally. Without the hard work and dedication they have shown, I know we would have had some issues causing downtime or lost production. I am looking forward to continuing working them in the next year as well.
‐ Information Technology Supervisor -
I have been working with Programmers IO for more than 5 years now and I have been pleased with all projects and developers that I have worked with. We have had a few issues here and there but they have always fixed and made it right. They have been an excellent addition to our business.
‐ Director Of Development
Ken Stewart, PMP, CSM
Vice President Of Operations & Engineering
PSIGEN Software INC.
Brandy Churchill
Software Development Manager
Western National Insurance
Jackie Flummer
Director, Technical Business Systems
AmerCareRoyal
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