Since 1968, our client has been a top development company in Texas that caters to healthcare providers. Their 97 employees specialize in advanced revenue cycle management and electronic medical record applications for acute and post-acute care hospitals and long-term care facilities. Their services include EMR, AR billing, point-of-care, business and clinical intelligence, and financial management, which help their clients enhance patient care and increase operational efficiency.
The client encountered significant challenges within their Quality Assurance (QA) process due to a high volume of Incident Test Requests (ITRs) requiring rapid sign-offs by the QA team. Their operational environment consisted of multiple systems functioning within an Enterprise Health Management (EHM) framework. The application needed to be seamlessly compatible across a variety of platforms. The client must be able to test the complete cycle of the workflow, from registering a patient to reporting their diagnosis accurately. Additionally, the client wanted to automate the workflow with a user-friendly automation testing tool.
We opted for Progress Telerik Test Studio to tackle the client's challenge. This is a reliable and user-friendly software test automation tool for web and desktop applications. It boasts an industry-leading test recorder that makes creating tests a breeze, immediately capturing our client's attention. Additionally, its mixed 'element find' logic improves test stability and reliability while reducing test maintenance effort. With this feature, we could programmatically simulate keyboard and mouse actions, thus broadening the range of scenarios we could automate. We improved the Telehealth video chat app using Selenium due to its inability to be fully automated with Telerik Test Studio.
The daily execution of the existing scripts from the regression suite has noticeably boosted productivity. With real-time results available, the team promptly identifies issues and takes necessary actions.
Their staff received the automated system with enthusiasm. The entire QA team is fully engaged and actively participating in creating new tests, further amplifying the efficiency of the testing process.
Positive Customer Feedback
The clients have received favorable and enthusiastic feedback from their customers. This positive response directly results from the new releases' on-time delivery and outstanding performance.
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