Application Migration and Enhancement Automates Retail Document Management Operations

About The Client

Founded in 1921, the client is a leading wholesale grocery distribution company in the Inland Northwest. With a team of over 3,000 employees, they cater to convenience stores, restaurants, retail grocers, and various institutional accounts in Idaho, Oregon, Montana, and Washington. They aim to deliver diverse, high quality products at competitive costs, on-time delivery, and superior service levels.

  • Industry: Wholesale
  • Headquartered: Washington, USA
  • Platforms: Windows
  • Team Size: 5 (2 SharePoint developers, 1 Business Analyst, 1 Quality Assurance Expert, and 1 Project Manager)
the_client
 

The Challenge

The client used an on-premise server-based application, leading to severe maintenance and usability challenges.

The application had a complex and inconvenient navigation structure, making it difficult for users to find and access documents.

The on-premise setup created difficulties for business users to backup and recover data, posing risks of critical data loss.

The application's document management process relies heavily on the database, which created significant performance issues.

The existing application lacked flexibility, making it difficult for business users to access content, data, and documents remotely.

The application failed to scale with and adapt to the increasing business requirements and user demands.

 

Our Solution

Programmers.io addressed the client's challenges with a strategic solution.

The Solution

Application Migration

To eliminate usability challenges faced by business users and reduce maintenance efforts, the client’s application was migrated from its physical, on-site server to SharePoint Online.

The Solution

Navigation and Searchability Enhancement

A custom SharePoint theme was implemented to enable business users to navigate across the application easily. Additionally, metadata and tagging were used to streamline document searchability.

The Solution

Hierarchical Structuring

A hierarchical structure with department-specific sites was created using SharePoint Online. Each site comprised its own document libraries and folders. This structure enabled business users to store and organize files effectively.

The Solution

Document Upload Automation

The process of uploading documents from source to destination folders by referring to the master configuration file within SharePoint was automated using Power Automate Workflows.

The Solution

Data Backup and Recovery Enablement

Retention policies were used to keep deleted items in the recycle bin until a specified period before being permanently removed. A SharePoint Online feature was also used to maintain document version history.

The Solution

Application Security Improvement

Security groups were created in Azure Active Directory and automatically synced with SharePoint Online. Once synced, business users could easily assign permissions to these groups within SharePoint.

Technologies Used

Our software architects and engineers are experts in using the latest technologies.

  • Microsoft 365
    Microsoft 365
  • SharePoint Online
    SharePoint Online
  • Power Automate
    Power Automate
  • PowerShell Scripts
    PowerShell Scripts
  • SharePoint Migration Tool (SPMT)
    SharePoint Migration Tool (SPMT)
 

Business Impact

Our solution added value with surprising results because we were able to deliver a high-quality product on time.

Impact 1

Enabled 99.9% System Uptime

Impact 2

Enabled Data and Document Retrieval in Seconds

Here’s how we did it

  • Eliminated on-site server overheads

    by migrating the application to SharePoint Online.

  • Eased document retrieval

    by creating a hierarchical structure where documents and data are stored securely in sites based on departments.

  • Enabled remote access and collaboration

    with SharePoint Online on which employees can access documents, collaborate on projects, and participate in workflows from any device and location.

  • Reduced manual efforts and errors

    by automating document management processes.

  • Safeguarded sensitive information

    with SharePoint Online built-in security features and Azure security groups.

we-did-it

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