case studies

Innovative tech strategy boosts productivityand fortifies security measures

About The Client

is a software company that specializes in cloud-based software solutions and services for small and medium-sized businesses.

For 30+ years, it has assisted over 16,000 global customers in building and construction, field services, and manufacturing.

  • Industry: Technology
  • Headquartered: Fort Worth, Texas
  • Platforms: SQL Server, .NET framework
  • Team Size: 8 with 6 developers and 2 QAs
the_client
 

The Challenge

The client’s ERP system managed numerous requests from existing and new customers. Manual data handling often led to human-prone errors. They wanted to add new features and functionalities to minimize errors and streamline the process.

The software did not work on many modern platforms since it integrated third-party technologies based on the legacy .NET Framework 4.5 and SQL server. Some legacy ActiveX controls also needed to be replaced as they no longer worked on modern browsers.

It had persistent SSRS reporting timeout issues, bugs, and defects that required fixing. However, the client lacked reproducible steps, domain knowledge, and product version variations, which increased the bug reproduction time in the development environment.

 

Our Solution

We started by adding the required features and resolving their defects.

The Solution

Collaboration and Ownership

We discussed and validated modifications directly with the customer. As a result, procedural adjustments aligned with the client's expectations and goals.

The Solution

New Feature Integration

By integrating modern features like API for the Purchase Order, AP Workbench, and AR Workbench into their ERP system, our developers streamlined data management processes.

The Solution

Software Update

We upgraded legacy plug-ins and tools. We also analyzed the huge codebase comprising 600 DLLs projects and updated .NET framework 4.5 to the latest 4.8.1 version.

The Solution

Bug/Defect Elimination

We conducted a product backlog item (PBI) analysis to identify bottlenecks, inefficiencies, and improvement areas. Based on the analysis, they made timely modifications and created different hotfixes containing specific DLL versions for each version-specific product.

The Solution

Addressed Security Concerns

Existing tech debts in the current ERP solution were identified, prompting upgrades to the .NET framework, enhancements to prevent CSRF and XSS abuse, mitigation of SQL injection risks, and improvements in authorization checks and validation of redirecting URLs to authorized pages.

Technologies Used

Our software architects and engineers are experts in using the latest technologies.

  • ASP.NET
    ASP.NET
  • SQL Lite
    SQL Lite
  • AngularJS
    AngularJS
  • VB.NET
    VB.NET
  • JIRA
    JIRA
  • Rest API
    Rest API
  • MS Visual Studio
    MS Visual Studio
  • Postman
    Postman
  • SSMS
    SSMS
  • SQL
    SQL
  • SQL Server
    SQL Server
  • Swagger
    Swagger
  • Team City
    Team City
  • VSTS
    VSTS
  • Web Forms
    Web Forms
  • Web Services
    Web Services
  • WCF
    WCF
  • Installed Shield
    Installed Shield
 

Business Impact

Our solution added value with surprising results because we were able to deliver a high-quality product on time.

Impact 1

Reduced risks of cybercriminal activities

Impact 2

Minimized bug recurrence

Impact 3

Increased productivity

Here’s how we did it

  • Improve the user’s experience

    with modern and robust features that streamline data entry and management.

  • Ensure cross-platform usability

    by upgrading legacy add-ons and tools within the existing ERP system.

  • Create smooth and secure operations

    by removing bugs/errors and implementing hotfixes.

  • Enhance performance

    with optimized workflows, simplified procedures, and focused enhancements.

we-did-it

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