AI-Assisted Branch-Code Structure Enhancement Facilitated Scalable Network Expansion

About the Client

A trusted national mortgage lender helping families achieve homeownership across cities and communities throughout the United States. Through a wide range of loan and refinancing solutions, the organization supports millions of Americans in realizing their dream of owning a home.

  • Industry: Finance
  • Platforms: IBM i (formerly IBM i5)
the_client
 

The Challenge

The client manually identified system objects linked to an outdated 3-digit branch code structure. As the network of their branch expanded, this approach resulted in missed dependencies, inconsistent updates, and operational inefficiencies, posing potential risks to business continuity.

 

Our Solution

We implemented a comprehensive enhancement strategy across the client’s systems to reduce operational risks and support future growth.

The Solution

System Impact Analysis

All applications, databases, and objects connected to the 3-digit branch-code structure were identified using AI and reviewed by experts. The goal was to identify dependencies, integrations, mappings, and menu paths that could be impacted during the enhancement.

The Solution

Code Structure Enhancement

All impacted systems were updated to support the newly approved 5-digit branch code format. This enhancement was implemented to align the branch-code structure with the client’s expanding branch network.

The Solution

Testing and Validation

Extensive testing and validation were performed across all the modules to ensure data accuracy, seamless functionality, and system stability throughout the enhancement.

 

Business Impact

The AI-assisted approach not only delivered several benefits during the improvement process but also drove measurable results.

Impact 1

60–70% Lower Manual Dependency Identification Effort

Impact 2

Impact Analysis Time Reduced from Days to Hours

What Operational Gains Were Achieved

  • Faster Project Execution

    With AI-driven object detection approach that optimized enhancement and validation processes.

  • Enhanced Operational Continuity

    By transitioning to the new branch-code structure, reducing the risk of inconsistent updates and disruptions across business-critical systems.

  • Enabled Scalable Growth

    Through the updated branch-code framework, supporting future branch expansion and evolving operational requirements.

we-did-it

Other Case Studies

Default thumbnail

MuleSoft Integration Transforms IBM i Operations for a Medical Cost Management Provider

A premier provider of medical cost management services operating within one of healthcare's most highly regulated sectors, delivering solutions that help organizations manage costs, maintain compliance, and improve operational efficiency....

I wanted to take a moment to highlight and commemorate the efforts from our dedicated PIO team. To preface, the projects we work on here are complex, with rigid objectives, budgets, and timelines. Expectations are always high and are ever-changing. From the start of our relationship, the IO team was able to exceed expectations and make our business wishes a reality.

Project Manager

Over the past year I have worked with them, they have worked very hard to understand our highly customized system and troubleshoot things with little or no documentation while managing to keep the business up and running normally. Without the hard work and dedication they have shown, I know we would have had some issues causing downtime or lost production. I am looking forward to continuing working them in the next year as well.

Information Technology Supervisor

I have been working with Programmers IO for more than 5 years now and I have been pleased with all projects and developers that I have worked with. We have had a few issues here and there but they have always fixed and made it right. They have been an excellent addition to our business.

Director Of Development

Let’s Build Your Modernization Roadmap Together

Contact us for a free strategy session with IBM i experts.

View Our Offerings Talk to an IBM i Expert