PLM Support Analyst

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  • Role: PLM Support Analyst
  • Employment: Full Time
  • Experience: 5 to 9 Years
  • Salary: Not Disclosed
  • Location: Remote, India

Programmers.IO is currently looking to hire PLM Support Analyst on Required Skills • Experience supporting enterprise applications or PLM/ALM tools. • Familiarity with engineering/project collaboration platforms. • Strong troubleshooting and communication skills. • Ability to manage multiple support requests effectively. • Understanding of SDLC, Agile workflows, or DevOps collaboration tools is a plus. Technology. If you think you are a good fit and willing to work from Remote, India location.Please apply with you resume or share your resume at Shekhawat.Dharmendra@programmers.ai

Experience Required: 5 to 9 Years

Role Overview
We are looking for a PLM Support Analyst to provide application and operational support across multiple enterprise engineering and project management tools. The candidate will work closely with internal teams to ensure smooth day-to-day support, issue resolution, and user assistance.

Note :- 100% Remote Role (PAN India) 

Tools & Technologies
The candidate will be expected to support the following platforms:

  • Windchill.
  • Jira.
  • Confluence.
  • Bitbucket.
  • Polarion.

Key Responsibilities
  • Provide L1/L2 application support for enterprise tools.
  • Troubleshoot user issues and coordinate resolutions.
  • Support ticket handling, access management, and workflow assistance.
  • Collaborate with internal stakeholders and engineering teams.
  • Maintain documentation and knowledge transfer materials.
  • Participate in KT (Knowledge Transfer) sessions during onboarding.
  • Monitor tool performance and escalate critical issues when required.

Required Skills
  • Experience supporting enterprise applications or PLM/ALM tools.
  • Familiarity with engineering/project collaboration platforms.
  • Strong troubleshooting and communication skills.
  • Ability to manage multiple support requests effectively.
  • Understanding of SDLC, Agile workflows, or DevOps collaboration tools is a plus.
Preferred Experience
  • Prior exposure to PLM/ALM ecosystems.
  • Experience with user management, workflows, permissions, and integrations.
  • Basic scripting or automation knowledge is an advantage.

Skills and Knowledge:

  • Required Skills • Experience supporting enterprise applications or PLM/ALM tools. • Familiarity with engineering/project collaboration platforms. • Strong troubleshooting and communication skills. • Ability to manage multiple support requests effectively. • Understanding of SDLC, Agile workflows, or DevOps collaboration tools is a plus.