Job Summary

We are seeking an experienced Assistant Manager – HR to support and manage end-to-end HR operations for our Hyderabad delivery center. The role will primarily focus on HR operations, employee relations, local administration, HR policy implementation, and recruitment support in a fast-paced IT services and consulting environment. The incumbent will work closely with delivery leaders, project managers, and employees to ensure smooth HR functioning and an engaged workforce.
Key Responsibilities

HR Operations (IT Services Environment) (40%)

• Handle end-to-end employee lifecycle management including onboarding, background verification coordination, confirmation, role changes, and exits.
• Maintain accurate employee records in HRMS and ensure data integrity.
• Coordinate payroll inputs, attendance tracking, leave management, and shift-related HR support.
• Support internal and external audits and ensure statutory compliance (PF, ESI, labor laws).
• Ensure compliance with client-specific HR and security requirements where applicable.

Employee Relations & Engagement (20%)

• Act as a trusted HR partner for employees and managers at the Hyderabad location.
• Manage employee grievances, disciplinary processes, and conflict resolution professionally.
• Support employee engagement initiatives, town halls, communication programs, and HR connects.
• Drive policy awareness and ensure consistent application across teams.

Recruitment & Talent Support (10%)

• Manage end-to-end recruitment for technology and support roles as assigned.
• Partner with hiring managers and delivery leaders for workforce planning and hiring needs.
• Coordinate sourcing, interviews, offers, joining, and onboarding.
• Support lateral hiring, volume hiring, and project-based staffing as required.
• Assist in improving candidate experience and employer branding initiatives.

HR Policy & Process Implementation (15%)

• Implement HR policies, SOPs, and process frameworks aligned with IT services delivery models.
• Support policy updates related to hybrid work, shifts, client expectations, and project delivery.
• Ensure adherence to company policies and local laws.

Local Administration (Hyderabad Office) (15%)

• Manage day-to-day office administration including facilities, security, transportation, housekeeping, and vendor management.
• Coordinate with admin and IT teams to support office infrastructure and employee requirements.
• Ensure a safe, compliant, and productive work environment.

Skills & Competencies

• Strong understanding of HR operations in the IT services/consulting industry.
• Good working knowledge of Indian labor laws and compliances.
• Ability to handle sensitive employee issues with confidentiality and maturity.
• Hands-on, detail-oriented, and capable of working in a dynamic, delivery-driven environment.
• Proficiency in MS Office, HRMS tools, and basic reporting.

Qualifications & Experience

• MBA / PGDM in Human Resources or equivalent.
• 5–8 years of HR experience with a strong focus on HR operations and employee relations.
• Prior experience in the IT services or consulting industry is strongly preferred.
• Experience working in a multi-project or matrix organization is an advantage.