Domain Trainer - E-commerce

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  • Role: Domain Trainer - E-commerce
  • Employment: Part Time
  • Experience: 8 to 15 Years
  • Salary: Not Disclosed
  • Location: Remote, India

Programmers.IO is currently looking to hire Domain Trainer - E-commerce on Domain Segments:- E-Commerce Business Models, Customer & User Journey, Product & Catalog Management, Orders & Checkout, Payments & Financials, Inventory & Fulfillment Technology. If you think you are a good fit and willing to work from Remote, India location.Please apply with you resume or share your resume at Shekhawat.Dharmendra@programmers.ai

Experience Required: 8 to 15 Years

Job Summary

We are seeking an E-commerce Domain Trainer to deliver structured training on end-to-end e-commerce concepts, business models, and operational workflows.

Key Responsibilities

E-commerce Business Models

  • Train on B2C, B2B, D2C, and Marketplace models
  • Explain first-party vs third-party sellers
  • Cover dropshipping vs inventory-led models and subscription commerce

Customer & User Journey

  • Explain discovery channels (Search, Ads, SEO)
  • Cover browsing & product discovery, cart & checkout
  • Train on payment flow, order fulfillment, and post-purchase processes (returns, refunds, support)

Product & Catalog Management

  • Product hierarchy: Category → Sub-category → SKU
  • Product attributes, variants, and bundles
  • Pricing models (MRP, discounts, dynamic pricing)
  • Promotions, coupons, and campaign management

Orders & Checkout

  • Cart management and checkout flow
  • Order lifecycle: Created → Confirmed → Shipped → Delivered → Closed
  • Partial orders and split shipments

Payments & Financials

  • Payment gateways and integrations
  • Authorization, capture, and settlement
  • Refunds, chargebacks, taxes (VAT, GST, Sales Tax), and invoicing

Inventory & Fulfillment

  • Inventory models (centralized vs distributed)
  • Warehouse management basics
  • Fulfillment options (Ship-to-Home, Click & Collect)
  • Returns and RMA processes

Requirements

  • 8+ years of experience in the E-commerce domain
  • Strong understanding of end-to-end e-commerce operations
  • Training or mentoring experience preferred
  • Excellent communication and presentation skills

Skills and Knowledge:

  • Domain Segments:- E-Commerce Business Models, Customer & User Journey, Product & Catalog Management, Orders & Checkout, Payments & Financials, Inventory & Fulfillment