About the Event
In a market of near-limitless choices, customer retention is shoring up to be paramount to business success. User Experience (UX) and Business Analysis (BA) are two IT functions that have been shown to especially impact customer experience, and defining how these functions interact is critical in making strategic business decisions.
In this webinar, our experts will be covering how to effectively harness UX and BA to create intuitive, engaging experiences that hold fast to new and existing customers. Learn how to effectively harness both in this exciting webinar to discover practices that give you an edge over your competitors.
Key Highlights Include:
- Understanding UX and Business Analysis: Definition, Relationship, and Key Roles
- Strategies for Effective Collaboration
- Tools and Techniques for UX/BA
- Real-World Case Studies and Examples
- Common Challenges and Solutions
- Summary / Q&A
