case studies

Enhanced Document Management Application Helps Achieve 50X Greater Load Handling Capacity

About The Client

The client is an intelligent workflow automation solutions provider headquartered in Irvine, California. The organization has partnered with 25,000 companies located in 32 countries around the globe. They primarily cater to the business process management, finance, government, healthcare, insurance, logistics, and transportation industries.

  • Industry: Technology
  • Headquartered: California, USA
  • Platforms: Windows
  • Team Size: 4 (1 Project Manager, 2 Developers, and 1 QA Expert)
the_client
 

The Challenge

The client's document management application could only handle up to 10 concurrent users. This caused delays and inefficiencies during bulk load management.

The application's existing processes were not optimized. These increased document processing times and impacted operational efficiency.

 

Our Solution

Programmers.io followed an Agile, result-driven approach to deliver an enhanced solution in 30 sprints (15 months).

The Solution

Architectural Enhancements

The team replaced the partially outdated legacy file system with a database architecture. They also made strategic architectural changes to support approximately 500 concurrent user requests.

The Solution

Code Optimization

The team refactored the application code and integrated locking mechanisms for multi-threading management. This enabled responsive bulk data handling.

The Solution

Load Balancer Integration

The team incorporated, configured, and optimized load balancers to ensure traffic distribution was even across servers. It enhanced application stability and performance.

The Solution

Database Integration

The team created optimized database queries with proper indexes. It enhanced data retrieval speeds, improved document processing efficiency, and reduced application I/O overhead.

The Solution

Queue System Integration

The team implemented a dynamic queue-based system for document processing. The dynamic system was incorporated to ensure high success rates in handling bulk loads.

The Solution

QA and Testing

The team conducted extensive performance testing. With comprehensive testing, they validated and fine-tuned the application’s ability to handle increased loads.

Technologies Used

Our software architects and engineers are experts in using the latest technologies.

  • .NET
    .NET
  • C#
    C#
  • ReactJS
    ReactJS
  • SQL
    SQL
  • Advanced Installer
    Advanced Installer
  • Windows Services
    Windows Services
  • Visual Studio
    Visual Studio
  • SQL Server
    SQL Server
  • Apache JMeter
    Apache JMeter
  • Web API
    Web API
 

Business Impact

Our solution added value with surprising results because we were able to deliver a high-quality product on time.

Impact 1

50X Load Handling Capacity Increment

Impact 2

80X Application Performance Optimization

Here’s how we did it

  • Enabled support for 500 user loads

    by implementing architecture changes and using Apache JMeter for load testing.

  • Maximized server performance

    by addressing bugs and optimizing CPU utilization at 80%.

  • Improved application's ability to work under high loads

    by distributing traffic evenly between web servers using load balancers.

  • Reduced data retrieval times

    by adding database indexes and optimized queries.

  • Enhanced document upload and download speed

    by streamlining I/O operations.

  • Ensured high bulk document handling success

    by implementing queue-based processing.

we-did-it

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I wanted to take a moment to highlight and commemorate the efforts from our dedicated PIO team. To preface, the projects we work on here are complex, with rigid objectives, budgets, and timelines. Expectations are always high and are ever-changing. From the start of our relationship, the IO team was able to exceed expectations and make our business wishes a reality.

Project Manager

Over the past year I have worked with them, they have worked very hard to understand our highly customized system and troubleshoot things with little or no documentation while managing to keep the business up and running normally. Without the hard work and dedication they have shown, I know we would have had some issues causing downtime or lost production. I am looking forward to continuing working them in the next year as well.

Information Technology Supervisor

I have been working with Programmers IO for more than 5 years now and I have been pleased with all projects and developers that I have worked with. We have had a few issues here and there but they have always fixed and made it right. They have been an excellent addition to our business.

Director Of Development

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