Programmers.io Streamlines Processes and Reduces Manual Errors for a Leading ERP Solutions Provider
About The Client
is a trusted ERP solutions provider specializing in software for small to medium-sized businesses. Their robust ERP systems help businesses streamline inventory management, optimize workflows, and enhance operational efficiency.
With a strong reputation in the industry, the client sought to maintain and modernize their ERP platform by integrating new features, ensuring compatibility with the latest tools, and improving the user experience for their customers.
- Industry: Technology
- Headquartered: Westlake, TX
- Platforms: VC++ (MFC), .NET, SQL Server
- Team Size: 3 (2 Developers, 1QA)
The Challenge
The client’s ERP system required manual processes for data handling across multiple functionalities, including inventory management, financial integrations, and customer workflows. These processes were not only time-consuming but also prone to human error, leading to inefficiencies and delays in operations.
Many of the system’s core functionalities were outdated and unable to sync with the latest versions of critical external tools like QuickBooks, Microsoft Dynamics, and Crystal Reports. This lack of compatibility limited the system’s ability to meet modern business requirements and posed challenges for scalability.
UI Extender fields used in the ERP system lacked the necessary enhancements to make workflows intuitive and efficient for end users. The absence of these updates created friction in operations, slowing down processes and impacting user satisfaction.
Our Solution
We addressed the challenges by implementing a comprehensive solution:
Optimized Deployment Processes
We delivered two full installer releases, enabling the ERP software to be installed from scratch effortlessly. This streamlined deployment for both new and existing clients.
Modern Feature Integration
APIs for Purchase Order, AP Workbench, and AR Workbench were integrated into the ERP system, streamlining data management and enhancing functionality.
Defect Analysis and Targeted Fixes
We conducted thorough Product Backlog Item (PBI) analyses to identify bottlenecks and inefficiencies. Hotfixes were created, with version-specific DLL updates ensuring seamless integration across all versions.
Backward Compatibility Assurance
Multi-stage implementation pipelines were designed to maintain existing system compatibility. Each update was tested to prevent any disruptions to ongoing client operations.
Collaborative Planning and Validation
We collaborated with the client to validate proposed modifications and align updates with their goals. This ensured all enhancements and fixes were directly tailored to their needs.
Technologies Used
Our software architects and engineers are experts in using the latest technologies.
- VC++ (MFC)
- .NET
- SQL Server
- QuickBooks
- Microsoft Dynamics
- Crystal Reports
- RoboHelp
- InstallShield
- SSMS
- Git
- Jira
- Visual Studio
Business Impact
Our solution added value with surprising results because we were able to deliver a high-quality product on time.
Reduced Manual Efforts
Boosted System Responsiveness
Strengthened Client and Team Collaboration
Here’s how we did it
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Achieved Accurate Deployments
By providing two full installer releases, we eliminated manual errors and ensured seamless installation experiences for both new and existing clients.
-
Enhanced System Performance
Rewriting and optimizing stored procedure logic accelerated data retrieval in inventory tracking, reducing delays and server load.
-
Streamlined Operational Efficiency
By incorporating UI enhancements and delivering precise hotfixes, we significantly improved user workflows and system usability.
-
Improved application stability
by fixing bugs and optimizing the mobile application.
Achieved Accurate Deployments
By providing two full installer releases, we eliminated manual errors and ensured seamless installation experiences for both new and existing clients.
Enhanced System Performance
Rewriting and optimizing stored procedure logic accelerated data retrieval in inventory tracking, reducing delays and server load.
Streamlined Operational Efficiency
By incorporating UI enhancements and delivering precise hotfixes, we significantly improved user workflows and system usability.
Improved application stability
by fixing bugs and optimizing the mobile application.
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I wanted to take a moment to highlight and commemorate the efforts from our dedicated PIO team. To preface, the projects we work on here are complex, with rigid objectives, budgets, and timelines. Expectations are always high and are ever-changing. From the start of our relationship, the IO team was able to exceed expectations and make our business wishes a reality.
Over the past year I have worked with them, they have worked very hard to understand our highly customized system and troubleshoot things with little or no documentation while managing to keep the business up and running normally. Without the hard work and dedication they have shown, I know we would have had some issues causing downtime or lost production. I am looking forward to continuing working them in the next year as well.
I have been working with Programmers IO for more than 5 years now and I have been pleased with all projects and developers that I have worked with. We have had a few issues here and there but they have always fixed and made it right. They have been an excellent addition to our business.
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