Programmers.io Experts Automate Bill Entry on IBM i Platform for Wholesale Grocery Distributor
About The Client
The client is a wholesale grocery distributor that also offers end-to-end consulting and support services for the businesses it supplies. They aim to address industry-specific challenges and equip their partners with the tools they need to thrive in a competitive market.
- Industry: Retail and Consumer Goods
- Headquartered: New Hampshire
- Platforms: IBM i/AS400
- Team Size: 2 Developers

The Challenge
The client's billing system for generating invoices was based entirely on a manual process. As they grew, this process became much less sustainable and began to bog down their IT team with excess work.
When a bill was generated, different departments within the company were required to provide the IT department with the customer information in order to send the bill through. The IT team would then run a set of SQL queries and programs to create the required invoices.
This methodology proved to be inefficient and susceptible to errors, especially considering the size, billing, and IT needs of the company. The rising costs of errors and impractical use of time could no longer be ignored.
Our Solution
Here’s how we solved the client’s challenges:
Bulk Invoice Creation
We provided a bulk invoice creation option and outfitted the process with error reporting to smooth out discrepancies. Through re-creating past invoices, the Client was able to standardize how their data was presented.
Enhanced Sorting Capabilities
The Client wanted to be able to sort invoices by date, type of customer, and a list of other requested KPI’s. We utilized our AI-enabled iA product analysis tool to thoroughly analyze their data and requirements, allowing us to create this solution in just 1 month.
Menu Creation
To eliminate the need for manual intervention from their IT team, we created the menu option for creating the invoices for required customers and dates. Now anyone with access can create invoices as they need them.
Technologies Used
Our software architects and engineers are experts in using the latest technologies.
Business Impact
Our solution added value with surprising results because we were able to deliver a high-quality product on time.
Saved 240 Hours a Year in Manual Effort
Enabled On-Demand Invoicing
Here’s how we did it
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Improved Maintenance Reporting
By clearly defining invoice requirements and error reporting guidelines.
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Retroactive Invoice Creation
For generating both past and present invoices when needed.
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Resolved IT Bottleneck
To allow the IT team to focus on essential business functions.
Improved Maintenance Reporting
By clearly defining invoice requirements and error reporting guidelines.
Retroactive Invoice Creation
For generating both past and present invoices when needed.
Resolved IT Bottleneck
To allow the IT team to focus on essential business functions.

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I wanted to take a moment to highlight and commemorate the efforts from our dedicated PIO team. To preface, the projects we work on here are complex, with rigid objectives, budgets, and timelines. Expectations are always high and are ever-changing. From the start of our relationship, the IO team was able to exceed expectations and make our business wishes a reality.
Over the past year I have worked with them, they have worked very hard to understand our highly customized system and troubleshoot things with little or no documentation while managing to keep the business up and running normally. Without the hard work and dedication they have shown, I know we would have had some issues causing downtime or lost production. I am looking forward to continuing working them in the next year as well.
I have been working with Programmers IO for more than 5 years now and I have been pleased with all projects and developers that I have worked with. We have had a few issues here and there but they have always fixed and made it right. They have been an excellent addition to our business.
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